Retail

On-the-ground retail support to present each brand at its best

Our Retail team ensures brands are presented exactly as intended.

With excellent relationships with stores across London, New York, and Paris, we regularly visit shop floors to uphold visual standards, deliver engaging training that builds brand knowledge, and drive strong performance through insightful reporting.

We also recruit, hire, and manage store teams, creating authentic brand ambassadors.

Regular trade reporting
Qualitative shop-floor feedback
General retail environment insight
Stock management and control
Maintenance of visual merchandising standards
Visual merchandising reporting
Retailer liaison on shop fits
Brand training
Product knowledge training
Activation support
Staff recruitment and onboarding
Timesheet, payroll, and HR management

Case Study

ROTHY’S X LIBERTY POP-UP

We first partnered with ROTHY’S to find appropriate retailers to work with on temporary pop up activations, the first being Liberty London.

Prior to the initial launch, we implemented a full wholesale pricing strategy, selected the right assortment of product as well as correct volumes, and worked across shipping and logistics to ensure a seamless delivery ahead of the launch.

All staff were recruited, hired and trained by the agency and have continued to be managed by our team. We project managed in-store launch events and worked closely with brand and retailer marketing teams to ensure seamless brand communications.

Our team ensure on a daily basis that the VM is at a high standard, and we deliver insightful visual reporting on a regular basis, across store imagery, customer feedback in addition to sales reporting.

We are able to work across multiple activations at any one time, with the goal of representing brands abroad as effectively as they would in their home market. We are currently managing ROTHY’S installations in London, Paris, Sydney and Melbourne.

VOICES WE'RE PROUD OF

Linda Ayepe 

Head of Womenswear Buying at Harvey Nichols UK

“Arddun has been an incredible partner to work with, highly collaborative, proactive and genuinely invested in building brands for long-term success. Their understanding of the luxury fashion landscape, combined with a strong strategic and commercial approach, makes them a standout agency.”

Katie Rowland

Buying Director of MyTheresa

“We love working with the Team at Arddun. We’ve built a fantastic relationship with them over the years, and really appreciate their can do attitude, flexibility and support on finding incremental opportunities and always being prepared to find a solution in a very professional way. I look forward to continuing to grow our partnership in the years to come! ”

Helle Them-Enger

Creative Director of Faithfull

“We are incredibly grateful to work with Joe, Ian and the team at Arddun. They foster strong, trusting relationships with retailers, which is incredibly important to Faithfull. Beyond sales, the over and above support they offer in merchandising and retail design really sets them apart, and helps to ensure our products are beautifully presented and aligned with our brand vision. They feel like a true extension of our team, and we couldn’t ask for a better partner in growth.”

Thomas Hertz

CEO of Stine Goya

“What makes Arddun special is their deep, product-first focus. They talk about product performance and facts — not just distribution plans, marketing spends, or events. Arddun believes in the product the way we do. They understand it and envision the potential within the design DNA, which is why we can work confidently and creatively together on developing the collections.

And beyond all that, they are such a professional and wonderful team to work with.”

Chris Buchanan

Co-Founder of Alémais

“Arddun has been our partner since inception, but it feels more like an extension. The word agency does not fully encapsulate the extent of the partnership, journey and success that we have enjoyed over the years. Arddun is unlike anyone else in the space – you have to experience it to believe it. ”

Rachel Gilbert

Creative Director & Founder of Rachel Gilbert 

“Working with Arddun has been a genuine pleasure. Professional, considered and deeply invested, they set the standard for what a great partnership looks like. 

Clear communication, thoughtful strategy and a true understanding of the global wholesale landscape make collaboration seamless — and their transparency and shared sense of purpose make them feel like a true extension of our team.”

Wei Lin

Founder of PH5

“Arddun is family. They truly care for each of their brands. PH5 has grown so much since we joined four years ago. And not just that, we had fun building the business together. It’s been a pleasure working with everybody at Arddun, and we look forward to continue growing with them!”

Joan Jenkins

Chief Strategy Officer of Altuzarra

“Joe and the team at Arddun led the strategic development of Altuzarra’s international wholesale business, leveraging deep relationships with key global retailers and expertise in merchandising and visual strategy to drive growth. Altuzarra has seen significant growth with international markets as a direct result of our partnership with Arddun.“

Amrita & Gursi

Co-founders of Lovebirds

“Working with Arddun has been an incredibly collaborative experience. Their hands-on approach, constant support, and genuine involvement in the growth of our brand have made them true partners to us.

The team is fantastic, and we deeply value the way they have represented Lovebirds internationally and helped place the brand across key global locations. We look forward to many more years of growing together.”

Retail

Case Study

VOICES WE'RE PROUD OF

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