Terms and Conditions

Last updated: 2 June 2026

1. Our commitment

Arddun Agency is committed to making its website accessible to all users, regardless of disability or the technology they use to access the web. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

This statement applies to the website at arddunagency.com and was prepared by Arddun Agency.

2. How accessible this website is

We are actively working to improve the accessibility of this website. At the time of writing, we are aware of the following provisions that are in place:

• The site is designed to be navigable by keyboard.
• Text has been written in plain English and is structured using clear headings.
• Images include descriptive alternative text where appropriate.
• Colour contrast has been considered throughout the design to aid readability.
• The site is responsive and usable across a range of devices and screen sizes.

We have not yet completed a full formal accessibility audit against WCAG 2.1 AA. We are in the process of arranging this and will update this statement once the audit has been completed.

3. Known limitations

We are not currently aware of specific accessibility failures on this site. However, as a full audit has not yet been completed, there may be issues we have not yet identified. If you experience any difficulty accessing content on our site, please contact us and we will do our best to help.

4. Downloadable documents

We may make PDF or other documents available for download from this site. We aim to ensure these documents are accessible, but cannot guarantee that all third-party or legacy documents meet accessibility standards. If you need an accessible version of a document, please contact us and we will do what we reasonably can to provide one.

5. Reporting accessibility issues

If you find any part of this website difficult to use, or if you encounter an accessibility barrier, we want to know. Please contact us and we will aim to respond within 5 working days:

Ian Shoobridge

Arddun Agency

15/29 Windsor Street, London, N1 8QG

Email: [email protected]

6. Enforcement

If you are not satisfied with our response to an accessibility complaint, you can contact the Equality Advisory and Support Service (EASS):

Website: equalityadvisoryservice.com

Phone: 0808 800 0082

7. Technical information

Arddun Agency is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and in the spirit of the Equality Act 2010.

This website has been built using WordPress and is intended to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, and VoiceOver)
• Keyboard-only navigation
• Browser zoom up to 200% without loss of content or functionality

8. What we’re doing to improve

We are committed to ongoing improvement of this website’s accessibility. Our planned actions include:

• Completing a formal WCAG 2.1 AA audit and addressing any identified issues.
• Ensuring all new content published to the site meets accessibility standards.
• Ensuring downloadable PDFs and resources meet accessibility guidelines.
• Reviewing and updating this statement following the completion of our audit.

9. Updates to this statement

This statement was last updated on 2 June 2026. We will review and update it following any significant changes to the website or completion of an accessibility audit.